Terms and Conditions for NenaBeanCreates Products
1. Introduction
These Terms and Conditions ("Terms") govern your purchase of customized and monogrammed products ("Products") from NenaBeanCreates ("we", "us", "our"). By placing an order, you agree to be bound by these Terms, which form a legally binding contract between you and NenaBeanCreates. Please read these Terms carefully before ordering any Products.
2. Product Orders
2.1. All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.
2.2. Upon placing an order, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it.
2.3. A contract between you and NenaBeanCreates will only be formed when we send you a confirmation email that the goods you have ordered are being shipped. Only those goods listed in the confirmation email sent at the time of shipping will be included in the contract formed.
3. Customization and Monogramming
3.1. Please ensure that all customization details, including spelling and placement, are correct at the time of order as we cannot accept returns or exchanges on custom-made or monogrammed items unless they are defective.
3.2. The colors and appearance of products may vary slightly from how they appear online. We strive to accurately represent our products but cannot guarantee an exact match.
3.3. We reserve the right to refuse customization requests that contain offensive language or infringe upon intellectual property rights.
4. Pricing and Payment
4.1. Prices for our products are subject to change without notice.
4.2. We accept various methods of payment as specified during the checkout process. Your order will not be processed until payment has been received in full.
5. Shipping and Delivery
5.1. We will make every effort to fulfill your order within the estimated delivery times; however, delivery dates are not guaranteed.
5.2. We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay.
6. Returns and Refunds
6.1. Due to the personalized nature of our products, we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at: info@nenabeancreates.com with details of the product and the defect.
7. Limitation of Liability
NenaBeanCreates shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if NenaBeanCreates has been advised of the possibility of such damages.
8. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
9. Contact Information
Questions about the Terms and Conditions should be sent to us at info@nenabeancreates.com
By purchasing from NenaBeanCreates, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.