Shipping Policy for NenaBeanCreates

 

Welcome to NenaBeanCreates! We are thrilled to have you explore our unique and handcrafted items. Our goal is to ensure that your shopping experience is seamless from browsing to unboxing. Below, you will find our shipping policy designed to keep you informed every step of the way.

Processing Time: All orders are processed within 1-3 business days. Custom orders may require additional time, and we will communicate any delays promptly. Our business days are Monday through Friday, excluding public holidays. We strive to craft your items with the utmost care and precision, ensuring they meet our high-quality standards before they make their way to you.

Shipping Methods and Delivery Times: Currently we only ship domestically, offering various shipping options to meet your needs. For domestic orders within the United States, standard shipping typically takes 3-5 business days, depending on your location. Expedited shipping options are available at checkout for those who need their items sooner. Please note that delivery times are estimates and can be affected by factors out of our control, such as delays or postal service disruptions.

Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your items, as well as the shipping destination. You will be able to view and select your preferred shipping method and its cost during checkout. We are committed to transparency and ensuring there are no hidden fees.

Tracking Your Order: Upon dispatch, you will receive a confirmation email with a tracking number, allowing you to monitor your package's journey. Should you have any questions about your order's status, please do not hesitate to contact us.

Damages and Issues: We pack each item with care, but in the rare event that your order arrives damaged or if you receive the wrong item, please contact us immediately so we can evaluate the issue and make it right.

Thank you for choosing NenaBeanCreates. We look forward to crafting something special for you!

Please note: This shipping policy is subject to change without notice to adapt to new regulations, shipping partner policies, or operational changes.